Hard Rock Implements New Health, Safety Plan As It Reopens Before Summer Travel

Published: 08/07/2020

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Hard Rock International will implement its SAFE+SOUND program for its Hard Rock Hotels & Casinos worldwide as it abides with the mandate of global, national, and local health regulators. The new health and safety protocol was developed by the company’s hospitality and gaming experts partnered with experts from all over the world.

Casinos are mandated to formulate their programs to ensure the safety of its employees, guests, and the community. The novel coronavirus continues to spread all around the globe.

Health regulators around the globe reported a high frequency of cases every day.

Globally, the novel coronavirus infected more than 11 million people and killed more than half a million. In the US, it affected 300,000 lives and took the lives of 130,000 Americans. State leaders are now imposing strict rules for casinos as the number of cases continues.

Organization unite to fight novel coronavirus

Experts from the casino industry and the health specialists worldwide, such as Ecolab and NSF International, worked in developing health and sanitation protocols for casinos and other businesses. Safe +Sound program aimed at securing the safety and health of guests and employees.

Properties of Hard Rock needed to pass the screening from the NSF International and submit them to strict 262-point inspection.

The new protocols are timely to the reopening of Hard Rock Hotel properties in Los Cabos, Riviera Maya, Punta Cana, and Vallarta. The casinos will be prepared to provide a quality experience to guests during their summer travel. Other Hard Rock properties, including properties in Daytona Beach, Orlando, San Diego, and Guadalajara, now accept guests.

Hard Rock Hotels & Casinos in Atlantic City, Biloxi, Sioux City, Sacramento, Lake Tahoe, Tampa, and Hollywood now accept gamblers in the properties. The company’s properties worldwide, including its properties in Dublin, Davos, Amsterdam, Maldives, Desaru Coast, Singapore, Shenzen, Penang, Pattaya, and Goa, are now open for business. Properties in Ibiza, Tenerife, and Bali scheduled the reopening on August 1.

Safety and security is the company’s main focus

Jon Lucas, Hard Rock International’s Chief Operating Officer, said the hallmark of the company’s services for nearly 50 years of operations had been the safety and security of their guests and team. The company aims to enhance its sanitation practices and social interaction protocols.

The officer said they are partnering with other sectors and industry experts to ensure that they provide a cleanliness benchmark. The company plans to integrate the health regulator’s policies in its implementation of the program.

Safe + Sound program works by ensuring a top-quality level of safety, employee training, and sanitation in the properties. The new protocol that safety is provides from check to the accommodation of the guests.

Employees of the casinos were trained by cleaning experts at Ecolab to ensure that they followed proper disinfection protocols. The casino operator will integrate insights from the local government agencies in implementing the Safe + Sound program.

The company said the protocols might vary depending on the mandate of each location’s national and regional health regulators.