Queenplay Casino is dedicated to delivering a safe and thrilling gaming adventure for players in the UK, fully regulated by the UK Gambling Commission. Featuring an extensive selection of games, swift withdrawal processes, and exceptional customer support, this casino aims to create a fun and responsible gaming atmosphere.

Pros


Lighting Fast Payouts
Top Gaming Providers
Fully Regulated
Mobile-friendly site

Cons


Customer support not 24/7
Not many banking methods
No deposit bonus isn’t available

Queenplay Casino Review introduction

Queenplay is a well-known online casino that caters specifically to female players, but it welcomes all UK players to enjoy its diverse offerings. In this comprehensive review, we’ll explore everything Queenplay has to offer, from its generous Welcome bonus to its extensive selection of games. We’ll also dive into the banking options available, including withdrawal times, and assess the overall casino experience. Whether you’re looking for a reliable platform with top-notch games or efficient customer service, this review will help you determine if Queenplay is the right choice for your online gaming needs.

Queenplay Casino Welcome Bonus

Queenplay offers an attractive welcome bonus to new UK players, designed to enhance their initial gaming experience. The current bonus includes 100 free spins and up to £200 in bonus funds. This bonus is ideal for players looking for a substantial boost when they first join the casino. However, as with all promotions, there are terms and conditions to be aware of, such as the minimum deposit, wagering requirements, and restrictions on payment methods. Below, you’ll find a detailed breakdown of the Queenplay welcome bonus terms:

queenplay casino welcome bonus uk

CriteriaDetails
EligibilityNew UK players only, 18+
Min Deposit£20
Free Spins100 spins
Wagering35x wagering requirement on the bonus
ExpiryFree spins expire in 24 hours
Max Bet£200
Excluded PaymentsCertain payment methods may not qualify

Queenplay Casino bonus comparison

When compared to other UK welcome bonuses, Queenplay’s offer is competitive but comes with some standard limitations. The minimum deposit requirement of £20 is in line with most online casinos, and the 100 free spins provide a fun opportunity to try out various games.

However, the 35x wagering requirement is fairly average and may make it challenging for some players to fully benefit from the bonus. The 24-hour expiry on free spins is a bit stricter than some competitors, who may offer a longer window to use their free spins.

Overall, while Queenplay’s welcome bonus is attractive, it’s important to weigh these terms against your personal gaming preferences and other UK casino offers that might provide lower wagering requirements or longer bonus periods.

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Games at Queenplay Casino

Queenplay Casino offers a broad selection of games that cater to various types of players. Whether you’re into slots, jackpots, or live casino action, Queenplay ensures there’s something for everyone. The games come from top-tier providers, ensuring high-quality gameplay and entertainment. Below is a detailed breakdown of the game categories at Queenplay:

CategoryNumber of GamesNotable TitlesGame Providers
Slots500+Book of Dead, Starburst, Gonzo’s QuestNetEnt, Play’n GO, Microgaming
Drops and WinsVariesWolf Gold, Mustang GoldPragmatic Play
Jackpots20+Divine Fortune, Imperial RichesNetEnt, Red Tiger
Live Casino100+Live Roulette, Live Blackjack, MonopolyEvolution Gaming, Pragmatic Play Live

Game Lobby Impression

The Queenplay game lobby is visually appealing, featuring an elegant and intuitive design. Players can easily navigate through different categories, and filtering options allow you to quickly find your favorite games. The layout is clean, and the thumbnails are well-organized, making the overall experience smooth and enjoyable. For both experienced players and newcomers, the user-friendly interface ensures you won’t waste time looking for your preferred games.

queenplay casino games

Payment Methods at Queenplay Casino

Queenplay Casino provides a wide range of payment options for both deposits and withdrawals, catering to different player preferences. Whether you’re using traditional banking methods like Visa and Mastercard or e-wallets like Skrill and PayPal, Queenplay ensures secure and efficient transactions. Notable features include quick processing times for most e-wallets and zero fees on deposits for the majority of methods. Below is a table summarizing key banking methods:

MethodMinimum DepositMinimum WithdrawalWithdrawal Time
Visa£10£104-6 business days
Mastercard£10£104-6 business days
Bank transfer£10£106-8 business days
Trustly£10£100-2 business days
PayPal£10£100-2 business days
AstroPay£10£103 business days
MuchBetter£10£100-2 business days
Skrill£10£100-2 business days
Paysafecard£10N/ AN / A

Queenplay Casino Withdrawal Times

Queenplay stands out for offering relatively fast withdrawal times, especially with e-wallets like PayPal, Skrill, and MuchBetter, which typically process transactions within 0-2 business days. Bank transfers and traditional methods such as Visa and Mastercard, however, can take up to 6-8 business days, which is slower compared to some competitors. Overall, Queenplay provides a solid variety of payment methods, with the faster e-wallet options being ideal for players seeking quick access to their funds.

Customer Service at Queenplay

Queenplay Casino offers a variety of ways for players to get in touch with their customer support team. You can contact support via live chat, a customer support form, or email. Their customer service operates 7 days a week, from 06:00 GMT to 23:00 GMT. Reviews across the web indicate that Queenplay’s support team is responsive, with most inquiries being resolved within a reasonable timeframe. Below is a detailed breakdown of Queenplay’s customer service options:

MethodAvailableAvg. Response Time
Live ChatYesInstant to 5 minutes
Customer Support FormYes24 hours
PhoneNoN/A
EmailYes24-48 hours

Overall, Queenplay’s customer service provides timely and helpful responses, particularly through live chat. While there is no phone support, their email and support form options make up for it with generally fast resolution times, making the experience smooth for most users.

Queenplay Licensing

Queenplay is licensed and regulated by the UK Gambling Commission (UKGC), a trusted authority in the gambling industry. For UK players, this offers significant protection, as the UKGC ensures that the casino operates under strict rules regarding fairness, security, and responsible gambling. If any issues arise, players have recourse through the UKGC.

Benefits of Playing at a Licensed Casino:

  • Player protection and fairness
  • Dispute resolution channels
  • Secure transactions
  • Responsible gaming measures

Threats of Playing at an Offshore Casino:

  • Lack of player protection
  • Unregulated games and unfair practices
  • No secure payment methods
  • Limited or no customer support if issues arise

queen play
mga logo
UKGC logo
aspire global
itechlab logo

Responsible gambling at Queenplay casino

Queenplay takes several steps to ensure a responsible gambling environment:

  • Self-Exclusion: Players can temporarily or permanently exclude themselves from the casino.
  • Deposit Limits: Users can set daily, weekly, or monthly limits to manage their spending.
  • Reality Checks: Timely reminders can be activated to track how long a player has been gambling.
  • Time-Out Periods: Players can take breaks for cooling off.
  • Support Links: Direct access to organizations like GamCare and BeGambleAware for professional help.

These measures promote safe and controlled gambling.

Queenplay Casino – our verdict

Queenplay Casino is a top choice for UK players, offering a secure and exciting gaming experience. Fully licensed by the UK Gambling Commission, Queenplay ensures player protection, fair gaming, and responsible gambling tools like deposit limits and self-exclusion. With a generous welcome bonus of 100 spins and up to £200, a wide variety of games from leading providers, and reliable banking options, Queenplay delivers both fun and security. Whether you’re into slots, live casino, or jackpots, Queenplay promises a smooth, enjoyable gaming journey with excellent customer support.

QueenPlay Casino FAQs

Does QueenPlay casino pay out?

Yes. Queen Play Casino payouts are instant as long as you have verified your account.

Is Queenplay a legit site?

The answer is yes. Queen Play holds a valid UKGC license. Additionally, our expert analysts have personally tried and tested the casino. You can see our findings and summary here.

How long do QueenPlay casino withdrawals take?

The site states withdrawals within 5 minutes. However debit cards might take longer - 2-4 days.

Are Queenplay slots rigged?

No. All games provided by this online casino are audited by eCOGRA and therefore can't be rigged.

Can you play free slots at Queenplay?

Yes. Some of the slots in their lobby are available for free play. To access the free games you first need to signup and verify your age though.
Author: George Mizzi
Chief Slot Analyst
When it comes to slot games, no one knows them better than our chief slot analyst George Mizzi. George started playing video slots back in 2011, and since then, he became inquisitive about all things slots. He became entrenched in the mechanics of them and quickly became an expert in how slot games work.